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Data Centers & ISPs

Every customer on your network, monitored. Sold under your brand.

A managed network security service that runs alongside your core, covering every customer on your network without touching their traffic or reading their content.

Alongside your network, never in the path. Metadata only. Your brand on every report.

Illustrative data

The Opportunity

Your customers already buy security. Now they can buy it from you.

The traffic already runs through your network. The security budget can too.

You already have the vantage point

Your core sees every customer site at once, a view no point product at the edge can match.

Regulated customers buy on response time

Banks, agencies, and utilities owe regulators notice in hours. Help them meet it and you win the renewal.

A 24×7 SOC starts with five hires

Round-the-clock coverage takes five or more analysts per seat, plus tooling. We bring both.

How It Works

We watch a read-only copy. Your customers’ traffic never runs through us.

Monitoring runs alongside your core, never in the path. Your traffic flows exactly as it does today.

01 · Connect

We write the configs. You apply them.

Mirroring, flow export, and log forwarding from gear you already run, plus one compact passive sensor in your rack.

02 · Attribute

Every record belongs to a customer

A site registry maps addresses, links, and devices to customers, so each alert lands on the right account.

03 · Triage

A person reviews every alert

Analysts triage each detection before it reaches you, then escalate on a written SLA.

04 · Report

Proof your customers can hand to an auditor

Scheduled per-customer reports under your brand, generated straight from the data.

Key Capabilities

Built for operators who carry other people’s traffic.

Multi-tenant from the first packet, with a privacy model you can explain in one sentence.

Privacy by design: metadata, not content

Monitoring stays at the network layer, which is what lets it cover every customer from day one.

In scope

Flow records · encrypted-tunnel envelopes (peers, rekeys) · link health and encryption status · alerts on cleartext and management segments

Out of scope by design

Payload storage · application content · anything inside your customers’ encrypted tunnels

Every customer covered

Coverage spans every site in your registry. No per-customer turn-on, no logins to provision.

Alongside, never in the path

Zero devices in your traffic path. Every link runs exactly as it does today.

Per-customer isolation

Data, cases, and reports are scoped per customer. Each account sees only its own numbers.

Your team stays in command

We detect, triage, and hand you a ready-to-apply recommendation for the mitigation tools you already run.

Detections built for the network core

The threats that matter to operators, attributed to the customer they affect.

Volumetric & DDoS anomalies Unexpected tunnel peers Rekey & auth-failure spikes Unencrypted-link detection Link health anomalies IDS on cleartext segments Sensor & feed health checks

Any link type

Fiber, wireless, and satellite. Collection happens at your core, with nothing installed at customer sites.

Operations

Your NOC keeps its hours. We cover the rest.

Follow-the-sun coverage, with notification times written into the contract.

24×7 with no new hires

Your NOC keeps the shifts it has. Our analysts cover every hour it doesn’t.

Your NOC First-line monitoring, your hours
BestDefense analysts Triage behind you by day, full coverage by night

High-priority events page our on-call analyst at any hour. Pages carry the alert ID and severity; telemetry stays in the platform.

P1 ≤ 30 min from triage confirmation
P2 ≤ 4 hours active issue, contained scope
P3 Next business day hygiene and posture findings

Built for regulator clocks. Analysts triage around the clock, and confirmed P1s reach you within 30 minutes, so your customers can meet notice deadlines measured in hours.

White-Label Reports

The report your customers receive carries your name.

Generated per customer, on your schedule, under your brand. We’re listed as your sub-processor, so vendor-risk reviews have what they need.

01

Coverage and availability

Sites monitored and the share of the period every feed was healthy.

02

Link, tunnel, and traffic posture

Encryption status, tunnel uptime, volumetric anomalies, and detections.

03

Incidents and SLA adherence

Counts by severity, time to acknowledge and resolve, notification SLAs met.

04

Posture and recommendations

A trend against last period and specific next steps, driven by the data.

Illustrative data

Return on Investment

Recurring revenue from a managed security service you don’t have to build.

Three places the return shows up on your P&L.

New revenue

A new line item for customers you already serve

Bundle it into every contract or sell it as a premium add-on. No hardware at the customer, no new install.

Avoided cost

Platform plus analysts

You don’t staff a SOC to sell one. Analysts, detection engineering, tooling, and reporting are included.

Retention

Contracts you keep and win

Banks, agencies, and utilities need monitoring evidence. Delivering it keeps you on their shortlist.

0
Installs at customer sites
100%
White-label, with no “powered by” on customer reports
≤30m
P1 notice after triage, in the contract
24×7
Coverage with no new hires

Deployment

Start in the cloud. Move on-prem without a redesign.

Go live in the cloud while a full on-prem rack is on order. The same services redeploy onto it, unchanged.

Cloud, in-region
encrypted tunnel from your core
Your facility
same services, redeployed

For strict data residency, run it entirely in your own facility.

Trust

Evidence built for your regulators.

01

SOC 2 Type I

Our controls are independently attested and published on the BestDefense Trust Center.

02

Hardened on-prem nodes

Secure boot, sealed disk encryption, signed images, and no operator shell.

03

Tamper-evident audit trail

Every report generated and every admin action is logged to retained, tamper-evident storage.

04

Sub-processor paperwork, ready

A data-processing addendum and a response-authority matrix, agreed before go-live.

05

Your data, your rules

Customer telemetry never trains or feeds an AI model without your written approval.

FAQ

What operators ask first.

What do we need to provide?

Port mirroring and flow export from your core, log forwarding from your firewalls, rack space for one compact passive sensor, and an encrypted tunnel. We write every configuration; your team applies it.

Does it add latency or load to our network?

No latency: nothing sits in the traffic path. Mirroring is handled by your switches, and flow export can be sampled to match your capacity.

What can you detect without reading content?

Volumetric and DDoS patterns, unexpected tunnel peers, rekey and authentication anomalies, link encryption status, link health, and intrusion alerts on cleartext and management segments, all attributed to the right customer.

Can you block attacks for us?

Your team keeps enforcement authority. We detect, triage, and hand over a specific recommendation that runs through your change process and the mitigation tools you already use.

How do we package and price it?

Bundle it into every contract, or sell it as a premium add-on with the white-label report. We’ll walk through pricing models for your customer base on a call.

Will our customers know BestDefense is involved?

The report carries your brand only. We’re listed as your sub-processor in the data-processing paperwork, so your customers’ vendor-risk teams have the disclosure they expect.

Does this replace our customers’ own security tools?

It complements them. Your customers keep their own security stack and gain a network-layer view that only their provider can offer.

Detect. Defend. Deter.

Turn your network into a security service.

Walk through the architecture with our team: what we’d collect from your core, how customers map to accounts, and what the first report would look like.

SOC 2 Type I · SLA-backed · White-label by default