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Police Departments

Your department, watched around the clock. Without building a SOC.

Screened analysts monitor headquarters, dispatch, and every substation from a passive sensor that never sits in your traffic path.

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Never in the traffic path. Metadata only. Designed around CJIS Security Policy controls.

Illustrative data

The Problem

Public-safety systems, run by a small IT team.

Attackers look for agencies that can’t watch their networks overnight.

Dispatch can’t go down

When ransomware reaches CAD, calls go back to paper and radio. Every minute before detection counts.

Evidence has to hold up

Records, body-camera video, and property systems carry cases. A breach puts chain of custody in question.

A 24×7 SOC starts with five hires

Round-the-clock coverage takes five or more analysts per seat, plus tooling. We bring both.

How It Works

We watch a read-only copy. Your traffic never runs through us.

Monitoring runs alongside your core, never in the path. Dispatch, records, and radio keep running exactly as they do today.

01 · Connect

We write the configs. You apply them.

A mirror port on your core switch and one passive sensor in your rack. Nothing installed on officers’ devices.

02 · Map

Every alert lands on the right site

Address ranges and devices map to sites, so analysts know it’s dispatch, not a substation.

03 · Triage

A person reviews every alert

Screened analysts triage each detection, with AI that folds related signals into one incident.

04 · Respond

Contain it. Then fix it.

Block a source, isolate a host, or fix a vulnerable device. Each runs automatically once you approve, and fixed devices are re-scanned.

Key Capabilities

One console for every site you protect.

What our analysts work in, every hour of the day.

AI incident stories

Related alerts become one incident: who, what, where, and the recommended next step.

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An alert stream for each site

Alerts by severity and time. A site stays red until every alert is resolved, and repeat activity resurfaces on its own.

Critical High Resolved

Response playbooks

Block at the edge or isolate a host in one step, run only with your approval and logged with who signed off.

Scans and fixes stay in bounds

Scans and remediation run only against the address ranges you approve. Anything outside them is refused, never touched.

Case management

Every incident becomes a case with a timeline, notes, and the hosts involved, ready for an after-action review.

A network map for every site

Every device a scan finds at a site, with its open CVEs. The critical ones are obvious at a glance.

2 critical 3 high 5 clean

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Automated device remediation

Approve the fix for a vulnerable device under SOC management and it is applied automatically, then re-scanned to prove the finding is closed.

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Detection-as-code

Describe a threat in plain English and get a versioned rule, tested against the last 24 hours of traffic before it goes live, with one-click rollback.

Detections built for public-safety networks

The patterns that come before an outage, tied to the site they affect.

Brute force on VPN & remote access Command-and-control beaconing Ransomware staging & large egress Exploit attempts on exposed services Internal scanning & lateral movement Known-malicious hosts & domains Sensor & feed health checks

CJIS

Designed around CJIS Security Policy controls.

The questions your CJIS audit will ask, answered before go-live.

Collected

Connection records · DNS, TLS, and HTTP metadata · IDS alerts · device inventory and CVEs

Never stored

Packet payloads · file and message contents · report narratives · evidence media

The FBI doesn’t certify vendors. Your agency and your state’s CJIS Systems Agency determine compliance; we provide the documentation for your audit.

Personnel security
Every analyst on your account passes your agency’s fingerprint-based background check and signs the CJIS Security Addendum before access.
Identification & authentication
Single sign-on with multi-factor authentication on every analyst session.
Encryption
Mutual TLS from sensor to analytics. Full-disk encryption on every node.
Audit & accountability
Every query, scan, response action, and remediation is logged with who, what, and when.
Physical protection
On-prem nodes run inside your secured facility, under your access controls.
Media protection
Payloads and file contents are stripped at the sensor, before anything is written to disk.
AI data handling
Your data never trains or feeds an AI model without your written approval.

Operations

Your IT team keeps its hours. We cover the rest.

Round-the-clock coverage, with notification times written into the contract.

24×7 with no new hires

Your team runs your systems. Our analysts watch them every hour of the day.

Your IT team Systems, users, and change control
BestDefense analysts Detection, triage, and escalation, around the clock

Critical events page our on-call analyst at any hour. Pages carry the alert ID and severity; telemetry stays in the platform.

P1 ≤ 30 min from triage confirmation
P2 ≤ 4 hours active issue, contained scope
P3 Next business day hygiene and posture findings

Day or night. A confirmed P1 reaches your on-call contact within 30 minutes, whether it lands at 2 p.m. or 2 a.m.

Reporting

A report your chief can take to council.

One monthly report: what we watched, what we caught, and what to fix next.

01

Coverage and uptime

Sites monitored and the share of the month every sensor was healthy.

02

Incidents and response

Counts by severity, time to detect and resolve, notification SLAs met.

03

Vulnerabilities by site

Critical and high CVEs found, fixed, and still open at each site.

04

Recommendations

Specific next steps, ranked by risk, driven by the data.

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Deployment

Start in the cloud. Move on-prem without a redesign.

Go live in the cloud while on-prem hardware is on order. The same services redeploy into your building, unchanged.

Cloud
mutual-TLS link from your sensor
Your facility
same services, redeployed

Fully on-prem, telemetry, cases, and reports are stored only in your building.

What You Provide

Five things from your IT team.

01

A mirror port

One port-mirroring session on your core switch. We send the exact configuration.

02

Rack space and power

One passive sensor to start, plus a few more nodes when you move fully on-prem.

03

One outbound connection

Encrypted and outbound-only from the sensor, while you run in the cloud.

04

An on-call contact

The person we call when a P1 is confirmed, at any hour.

05

Access to devices you want fixed

Management access for the devices you place under SOC remediation. Monitoring alone needs none.

FAQ

What departments ask first.

Does anything sit in the path of our traffic?

No. The sensor receives a mirrored copy from your core switch. If it goes offline, dispatch, records, and every other system keep running exactly as they do today.

Can your analysts see criminal justice information?

The sensor strips payloads and file contents before anything is stored, so analysts work from connection metadata, alerts, and device inventory. Metadata such as hostnames and URLs can still carry sensitive values, so every analyst on your account passes your agency’s fingerprint-based background check and signs the CJIS Security Addendum.

Are you CJIS certified?

No vendor is. The FBI does not certify vendors; your agency and your state’s CJIS Systems Agency determine compliance. Our service is designed around the CJIS Security Policy controls, and we provide the documentation your audit needs.

Can we keep everything on-prem?

Yes. Start in the cloud while hardware is on order, then move the same services into your facility. Fully on-prem, telemetry, cases, and reports are stored only in your building.

What do we need to provide?

A mirror port on your core switch, rack space and power for the sensor, an outbound connection while you run in the cloud, an on-call contact for escalations, and management access to any devices you want remediated. We write every configuration; your team applies it.

Can you stop an attack for us?

Yes, with your approval. Response playbooks block a source at your firewall or isolate a host once your team signs off, and every action is logged with who approved it.

Can you fix the vulnerable devices you find?

Yes. Approve a fix and it is applied automatically to devices you have placed under SOC management, inside the address ranges you approve. Each device is then re-scanned to confirm the finding is closed, and every change is logged.

Does this replace our endpoint protection?

No. Keep your endpoint and email security. We add the network-layer view across every site, plus the analysts watching it around the clock.

How fast will we hear about a critical incident?

Within 30 minutes of triage confirmation, at any hour. High-severity issues follow within four hours, and hygiene findings land the next business day.

Detect. Defend. Deter.

See your network the way our analysts would.

Walk through it with our team: where the sensor goes, how your sites map into the console, and what your first monthly report would look like.

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SOC 2 Type I · Never in the traffic path · Fingerprint-checked analysts